Shipping policy

Thank you for shopping with Scheers Job. We specialize in high-quality pet accessories and daily pet care goods tailored for animal lovers worldwide. Our team adheres to rigorous order fulfillment and cross-border shipping standards, focusing on careful item inspection, pet-product-safe packaging and reliable logistics arrangements to ensure every order is delivered correctly, fully intact and within a reasonable delivery window.

1. Order Processing Time

Following successful order confirmation, all pet product purchases undergo thorough quality checks, sorting and secure packaging within 1-3 business days, excluding weekends and national public holidays. During busy promotional seasons with elevated order volumes, standard processing timelines may be extended moderately. We will send formal email notifications to customers in the event of notable shipping delays.

2. Shipping Fees and Delivery Estimates

Shipping fees for all customer orders are automatically calculated and clearly displayed on the checkout page prior to payment submission, ensuring complete cost transparency for every transaction.
Estimated delivery times:
Standard Shipping: 7-15 business days
All listed delivery durations are non-binding estimates. Actual parcel arrival schedules may fluctuate due to courier service interruptions, customs clearance reviews, extreme weather events, cross-border logistical restrictions and regional holiday arrangements across different countries.

3. Shipment Confirmation and Parcel Tracking

Once your pet product order is dispatched from our warehouse facility, you will receive an automated shipment confirmation email containing exclusive tracking credentials for real-time parcel monitoring.
Tracking details and logistics status updates will typically activate and become available for online inquiry within 24-48 hours after the shipping carrier completes parcel pickup and official system registration.

4. Incorrect Address Liability Exclusion

Customers bear full responsibility for validating the accuracy and completeness of their shipping address during checkout to prevent delivery errors and package returns.
Scheers Job disclaims all liability for parcels misdelivered, undeliverable or returned due to inaccurate or incomplete recipient details provided by customers. Any packages returned as a result of address discrepancies will incur additional reshipping fees borne entirely by the buyer.

5. Lost & Damaged Parcel Resolution Process

If your parcel goes missing during international transit, please submit a support inquiry within 7 days of your expected delivery date to initiate an official logistics investigation.
If your pet products arrive with physical damage or compromised packaging upon delivery, please contact our support team within 48 hours of receipt. Clear photographic proof of damaged merchandise and original packaging is mandatory for review, and our team will resolve the matter efficiently.

6. Product Usage Guidelines & Customs Provisions

Each pet product is equipped with official usage and maintenance instructions. Scheers Job accepts no responsibility for product damage, wear or functional issues caused by improper application, incorrect upkeep, unauthorized modification or user negligence.
International shipments may be subject to import duties, customs taxes and clearance fees enforced by destination country authorities. These supplementary charges are the exclusive responsibility of the customer and are not included in product prices or standard shipping costs.

7. Contact Information

For any questions or clarification regarding this Shipping Policy and your order logistics status, please connect with our dedicated support team via the official details below:
Trade Name: Scheers Job
Phone number: +31 6 15898247
Email: contact@havenpick.shop
Physical address: Dr. Schaepmanstraat 110, 2032 GM Haarlem, Netherlands